Terms & Conditions

Term & Conditions:

Includes shipping, returns, exchanges and cancellations

We are not responsible for any duty/import/taxes/customs/etc charges you may incur.  

This is a bespoke manufacturing service whereby all our products are made-to-order to your specification and therefore refunds and returns of goods are not possible. We encourage customers to contact us regarding products before making orders if in doubt or need more clarification and take care with the specification and to understand the terms and conditions of their order. By making a purchase order and invoicing you agree to pay for the good listed and understand that no refund, replacement can be claimed for the goods once the order has been placed.

Product Information

Our products are handcrafted and made-to-order, we recommend our products be installed by a  professional body shop as minor adjustment may be required during fitting.

Please be advise our product picture are for reference only. We strive to continuously improve our products designs, slight changes and alteration maybe made and not reflected on the site product pictures.

Pricing and Payment Terms

Prices and delivery costs are liable to change any time , but changes will not affect orders in respect of which have already been sent with parcel tracking number.

The sites contains a large number of products and it is always possible , despite our best efforts, some of the products listed on the site maybe incorrectly priced. In the occurrence of this issue if the correct price is less than the price stated on the site, we will charge you the lower amount. If the correct product’s price is higher than the price stated on the site, we will normally, at our discretion, either contact you for instructions before despatch of the product, or reject your order and notify you of such rejection.

Intellectual property/ trademark protection

The intellectual property rights in all details, pictures and content made available to you on or through this website remains property of Carbon-BP (Win Sq Limited)  and are protected by copyright laws and treaties globally. All such rights are reserved by Carbon-BP (Win Sq Limited) . You may store, print and display the contract supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the website nor may you use any such content in connection with any business or commercial enterprise.

Limitation of Liability

Subject to applicable law, including with respect to personal injury or nonwaivable statutory rights under Hong Kong S.A.R. China law, In no even shall Carbon-BP (Win Sq Limited) or its owners, employees or agents be liable to the user with respect to use of the site, the content or the materials contained in or accessed through the sites (included without limitations any damages caused by or resulting from the reliance by a user on any information obtained from Carbon-BP (Win Sq Limited)), or any damages that result from mistakes, omission, interruptions, deletion of files or emails, errors, defects, viruses, delays in operation or transmission or any failure of performance , weather or not resulting form acts of god, communication failures, theft, destruction, or unauthorized access to Carbon-BP (Win Sq Limited)’s records, program or services: and be liable to the user for any indirect, special, incidental, consequential, punitive or exemplary damages, including, without limitation, damages for loss of goodwill, loss of profits, loss, theft or corruption of user information, or the inability to use the site or any of the features, The user’s sole remedy is to cease use of the site.

Dispute resolution

You agree that all matters relating to the site, including all disputes, will be governed by the laws of Hong Kong S.A.R China and waive any objection to such jurisdiction or venue. If you are based in the European Union, you may make claims in the courts of the country where you reside. Any Claim under the use of the site and products provided by this site  must be brought within 6 months after the cause of actions arises, or such claim or cause of action is barred. No recovery may be sought or received for damages other than out-of-pocket expenses, except the prevailing party will be entitled to costs and legal counsel fees. In the event of any altercation or dispute involving you and Carbon-BP (Win Sq Limited) in connection to your use of the site, the parties shall attempt, to resolve any such dispute in a timely manner. If we are unable resolve the issue is a reasonable time (not exceeding 30 days), then either party may submit such dispute to mediation. If the dispute cannot be resolved through mediation, then both parties shall be free to pursue any right or remedy available to them under the applicable law.